Quick Help
If you don't see what you're looking for here, please visit our full FAQ for additional assistance.
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Where/How do I view the sessions?
Via both the session listing page and within the Conference Planner, you'll find a link within each session's description.
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I'm registered and trying to enter a session lobby but it's not recognizing my email address.
Please complete this form and we'll get back with you ASAP.
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A session has started and I'm having technical difficulties viewing it.
If you are in the session, use the Q and A to contact us for assistance. You may also resolve this issue by refreshing your web browser. For additional assistance see the "Viewing Sessions" section of our FAQ.
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I need help with the Conference Planner.
To log in, you’ll need the ID number that was emailed to you with the subject line "Planner Credentials - NASCC: The Virtual Steel Conference". Note that emails are only sent once a day, and usually within 24 hours of your registration. If you are unable to locate that email, please contact membership@aisc.org.
For all other assistance with the Planner, please contact CA-GoExpoSupport@communitybrands.com.
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I'm having trouble with registering for the Conference.
Email nascc@aisc.org
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I'm having trouble with something else.
Visit our FAQ or contact us.