Quick Help

If you don't see what you're looking for here, please visit our full FAQ for additional assistance.

  • Where/How do I view the sessions?
    Via both the session listing page and within the Conference Planner, you'll find a link within each session's description.


  • I'm registered and trying to enter a session lobby but it's not recognizing my email address.
    complete this form and we'll get back with you ASAP.

  • A session has started and I'm having technical difficulties viewing it.
    If you are in the session, use the Q and A to contact us for assistance. You may also resolve this issue by refreshing your web browser. For additional assistance see the "Viewing Sessions" section of our FAQ.

  • I need help with the Conference Planner.
    To log in, you’ll need the ID number that was emailed to you with the subject line "Planner Credentials - ​NASCC: The Virtual Steel Conference". Note that emails are only sent once a day, and usually within 24 hours of your registration. If you are unable to locate that email, please contact
    For all other assistance with the Planner, please contact CA-GoExpoSupport@communitybrands.com.

  • I'm having trouble with registering for the Conference.

  • I'm having trouble with something else.
    Visit our
    FAQ or contact us.